Study plan Bachelor's Degree in Information Technology and Services

Basic skills

On completing this degree, students will be able to:

• Understand how to integrate multimedia IT solutions with business processes to meet the information requirements of organisations, allowing them to reach their objectives in an efficient and effective way in terms of costs, thus gaining a competitive advantage.
• Apply the theories, procedures and tools of engineering in IT work (specification, design, implementation, deployment and evaluation of products) showing understanding of the commitments adopted when making design decisions.
• Issue judgements and evaluations, using the data collected in accordance with the requirements of a company or institution, in order to implement information systems that integrate different forms of presentation (text, image, audio, animations, video, etc).
• Plan, draft and orally present projects for the service sector, both for companies and institutions, the aim being to improve their work and business areas.
• Manage and take responsibility for the setting up and constant improvement of the projects created, and evaluate their social and economic impact.
• Develop independent learning skills so as to be able to specialise or undertake further studies of any type throughout one's career.

Specific skills

• Display knowledge of essential facts, concepts, principles and theories of computer science and its related disciplines.
• Design robust information systems, taking into account time and cost restrictions.
• Evaluate hardware/software systems following certain quality criteria.
• Find algorithmic solutions for problems, taking into account the suitability and complexity of the proposed solutions.
• Show knowledge and understanding of the economic and organisational context in which one works.
• Analyse, identify and define the requirements that have to be met to solve problems or attain objectives, both for organisations and for individuals.
• Study the evolving role of Information Technologies (ICT and Multimedia) so that they can be used to enhance services.
• Design an information system for a service business taking end-user experience into account when deciding on its architecture, accessibility, use and graphic design.
• Adopt technology that makes the system genuinely efficient in mediating in communication between service companies and users of the system.
• Identify the mechanisms that enable evaluation and improvement of the productivity and quality of services, by introducing innovation processes, aimed at user satisfaction.

Transversal skills

• Reason scientifically, seeking solutions to specific problems by studying their whole context.
• Work independently, managing the time and resources available.
• Work in a team, in multidisciplinary and multilingual environments, respecting the roles of different members of the team.
• Pass on ideas and results effectively to both specialist and non-specialist audiences, in English where necessary.
• Accept social, ethical, legal and professional responsibility for work done.
• Display a focus on quality and continuing improvement, keeping abreast of new developments in the engineering world.